1800Flowers.com can eat a dick

Joining Home Depot, Chase Manhattan, and Amazon in the Hall of Worst Fucking Customer Service on the Goddamn Planet (yes, the esteemed HoWFCSotGP) is 1800Flowers.com.

You may have been aware that yesterday was Valentine's Day. It's not traditionally a day of great importance to Chris and I, in that neither of us is really big on oversized pink teddy bears or jewelry, but being the sweetheart that he is Chris nonetheless ordered me some flowers. Shucks, right? Who doesn't like flowers on Valentine's Day?

Except that they were never delivered. Yeah, it's not even that they were delivered early - they just didn't show up. The order status page indicates nothing about a delay or a delivery failure, and nobody contacted him to let him know there was a problem. In fact, his email to the site has generated only a single automated reply, nothing useful or generated by a human. And the crowning glory is that he's continually been trying to call the customer service number, only to have them hang up on him. Yes, that's right:  he calls the number, and it just plays a recorded message about high call volume and disconnects the call. So between the non-working number and the lack of email reply, there's nobody he can even talk to in order to demand a refund.

In conclusion: it's now the afternoon of the 15th and 1800Flowers.com still has both my flowers and his money. We hope they rot in hell.

Comments

[Mot]

May they spend an eternity pinned by a large, hairy and WET dog while being surrounded by potpourri .. by the truck load!